itSMF and HDI, One ITSM Family

 

Networking begins at 1:00, Program begins at 1:30 pm, Q&A Discussion begins at 2:30 pm

We are Service Management Family!
Speaker Greg Morrison and HDI Will Present Each Organization and the need to explore how we can help each other and our business and each other through community!

An introduction to  itSMF and HDI along with an overview of the Information Technology Infrastructure Library (ITIL) framework, its value propositions, and the close ties it has with Service Desk. This will be a practical perspective of ITIL with an emphasis on the relationship with Service Desk.  ITIL is a set of industry "good practices" that are moving Service Providers away from  traditional / legacy thinking when it comes to delivering quality services.

Library Phone:  (303-791-7323)

For Registration Information:  http://www.hdidenver.org/meetings.html

Open and free to itSMF and HDI Rocky Mountain Members!

Be a part of Rocky Mountain ITSM History!